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  1. Click Support in the left sidebar navigation
  2. View all your existing support requests
  3. Click New Issue to submit a new request
Support Center

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Submitting a Support Request

  • Select the affected workflow from your existing workflows
  • Specify the issue type: wrong data, missing fields, wrong website, scraper not working…
  • Optionally pause the workflow while the issue is being investigated
  • Provide details:
    1. Title: Brief summary of the issue
    2. Description: Detailed explanation with specific examples
    3. Priority: Urgent, High, Medium, or Low
    4. Attachments: Screenshots or files that help illustrate the issue
New Issue Form

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Tracking Your Issues

The Support Center shows all your submitted issues with:
  • Status: Triage, Todo, In Progress, Done, Canceled…
  • Priority level
  • Last updated timestamp
  • Issue ID for reference

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Other Ways to Get Help